Careers

Position Brief

Position: Stop the Violence Counsellor – Full Time-Permanent. Stopping the Violence Program (workshop & group facilitation are a requirement of this position) – 35 hours/week. Unionized position.
Grid Level: Wage Range – $33.17–$38.63
Department: Community Counselling Centre
October 4, 2022 – External / Internal

Position Summary

TCT’s service is through the lens of the society’s vision, mission, philosophy, policies, goals, and objectives. TCT works within a collaborative, trauma-informed, cross-program framework. A necessary part of service delivery is your passion to work with a vulnerable population impacted by domestic violence. All employees of Tri-City Transitions rigorously uphold the confidentiality and anonymity of all clients. Safety is paramount and governs all interactions and job functions.

The Program provides psycho-educational community-based workshops, groups, and 1-to-1 counselling services from a trauma-informed, resiliency perspective to women 19 years of age and older who have experienced domestic violence. The program provides assessment, referrals to resources, and documentation of services provided.

Reports to: Program Manager

Key Responsibilities

Working under the direction of and in conjunction with the Program Manager, the successful applicant:

• Is responsible for and provides Group & Workshop Work, Individual work, Agency work and Community work.
• Provides professional expertise to assist clients to establish appropriate goals and service plans for services. Uses a variety of techniques to assist clients to set and obtain goals during sessions paying attention to individual clients’ needs and outcomes.
• Provides assessment services to gather case history and other relevant service information Identifies and assesses the immediate emotional/behavioral issues that have led the client to seek or be referred to services. Assesses the safety of clients and supports them in reducing safety risks.
• Prepares and submits all reports, service summaries and other program documentation requested in a timely manner. Maintains and provides statistics and reports regarding service delivery as required. Daily maintains the TCT data base system to maintain client files and data.
• Keeps up-to-date with program and agency policies, procedures and practices, as well as with software collection systems.
• Develops and implements on-line and off-line workshops to strengthen families by breaking the cycle of abuse. Collaborates with co-facilitator(s) in conducting groups.
• Participates in professional development activities in order to stay current in the field of trauma informed counseling, treatment and interventions.
• Engages in regular, individual and group clinical supervision sessions with supervisor and/or clinical consultant.
• Participates in or initiates case conferences with other professionals as required. Attends and participates in staff meetings, and other agency meetings as required.
• Consults with peers, collaborates, and establishes liaison with other community professionals and agencies as required to assist with individual client cases and to maintain up-to-date knowledge of community resources.
• Participates in various processes necessary to carry out and achieve the society’s mandate, such as, but not limited to, collection and analysis of data through WISH, and performing continuous quality improvement tasks.
• Performs other related Agency duties as directed by Program Manager.

Training and Experience

• A Bachelor’s Degree in a related human / social service field from a university of recognized standing together with two years’ experience working in community-based services facilitating groups and/ or workshop services to women who have experienced violence and trauma issues as well as one-on-one individual services.
• Strong facilitation, listening, counselling/coaching and communication skills with specialized training, knowledge, and skills service delivery from a trauma informed perspective.
• A second language is an asset.

Job Skills and Abilities

• Demonstrate knowledge and skills using relevant formal facilitation techniques / counselling and experiential group processes and approaches by means of a feminist and client-centered perspective.
• Demonstrated experience of assessment techniques.
• Excellent interpersonal behavior and demonstrated written and verbal communication skills
• Demonstrate ability to work independently and collaboratively with good organizational, time and self-management skills.
• Demonstrate ability to build, and steward community connections and to collaborate with inter-agencies and community.
• Demonstrate initiative, effectiveness, and efficiency of service delivery.
• Demonstrate current computer skills necessary to operate data collection systems.
• Aligns with the philosophy, policies, and procedures of the society.
• Demonstrate cultural competency.
• Demonstrate knowledge of community resources desirable.
• Demonstrate ‘can-do’ attitude with a focus on shifting perspectives and fostering resiliency.

Additional Information

• Current Criminal Record Check and CPR Required, including Naloxone certificate.
• Union membership required.

Position Brief

Position: Transition House Support Worker; Casual
Shift Schedule: Varies
Hours Per Week: Varies
Grid Level:  10
Wage Range – $22.68-$25.19
Department: Transition House Program
Reports to: Program Manager

Position Summary

All employees of TCT rigorously uphold the confidentiality and anonymity of all clients.
Safety is paramount and governs all interactions and job functions. All employees are
expected to endorse the philosophy, policies, goals and objectives of the Society and
provide services within a cross-program collaborative framework. Transition House
employees are expected to maintain an accurate knowledge and practice of policies and procedures specific to the program including community resources. The role of the
Transition House Support worker falls into three general categories.

• Direct Client Service Delivery
• Household Maintenance
• Program Administration

Direct Client Service Delivery

• Model personal accountability, responsibility, inclusion, boundary setting and
  initiative.
• Demonstrate safety practices, problem solving, crisis intervention skills, critical
  thinking, and active listening.
• Engage with clients from a trauma-informed perspective.
• Orient new residents to the program/agency services and expectations
• Complete a Domestic Violence Risk Assessment with client
• Assist clients in the development of a Personal Service Plan and Safety Plan
• Assist clients in the development of a Personal Budget
• Assist clients in developing/maintaining good hygiene, nutritional and household
  management practices.
• Assist clients in developing strategies to overcome barriers to independence,
  resiliency and autonomy – personal, housing, legal, financial, physical/health,
  educational.
• Present clients with researched information to increase client’s ability to make an
  informed choice.
• Where required seek collaborative service opportunities both intra and interagency to assist clients
• When appropriate and in accordance with the Personal Service Plan, facilitate
  referrals to community resources.
• Participates in integrated case management meetings as required

Household Maintenance

• Role model maintaining the facility as safe, clean and hygienic.
• Responsible for ensuring home management tasks are completed in a timely and
  consistent manner
• Ensure bedrooms are thoroughly cleaned prior to assigning to a new resident.
• Maintain household laundry.
• Clean and maintain common living areas.
• Completes rotational cleaning duties as assigned.
• Monitor and ensure adequate supplies, including food, linens, and household
  cleaning supplies are maintained.

Program Administration

• Screen potential clients for suitability.
• Respond to crisis calls by providing support and/or information
• Maintain accurate records – logs, statistics, client files, schedules.
• Liaise with related professionals and community partners.
• Performs other related Agency duties as directed by Program Manager.

Education, Training and Experience

• A college diploma from a recognized institute with emphasis on social services.
• Specialized training in violence/trauma in the family from a recognized program.
• A minimum of one-year direct experience working with women and children who
  have experienced violence; or an equivalent combination of education, training and experience.
• A current specified First Aid Certificate

Job Skills and Abilities

• Knowledge and understanding of the cycle of violence.
• Knowledge and understanding of the dynamics of functional families.
• Knowledge of ancillary systems involved in domestic violence; legal system,
  community advocates, applicable legislation, practices and policies of MCFD;
• Demonstrated non-judgmental compassion, empathy and perspectives.
• Well-developed ability to communicate effectively both orally and in writing.
• Strong organizational and time management skills.
• Well-developed critical thinking skills.
• Ability to assess needs, strengths and challenges in self and others.
• Ability to work with minimum supervision while working in a team setting
• Ability to work on your own
• Knowledge of the local resources.

Additional Information

• Proficiency in English is required.
• Criminal Record Check required.
• This position is required to work in a stressful environment, often dealing with
  clients in crisis situations, which are or have experience physical, sexual and
  emotional abuse
• Valid CPR certificate – including Naloxone certificate
• We use an agency-wide recording and data computer program

Position Brief

Position: Transition House Support Worker (Regular Full-Time)
Shift Schedule: Wed/Thurs/Fri/Sat, 3:00pm – 11:45pm
Hours Per Week: 35
Grid Level:  10
Wage Range – $22.68-$25.19
Department: Transition House Program
Reports to: Program Manager

Position Summary

All employees of TCT rigorously uphold the confidentiality and anonymity of all clients.
Safety is paramount and governs all interactions and job functions. All employees are
expected to endorse the philosophy, policies, goals, and objectives of the Society and
provide services within a cross-program collaborative framework. Transition House
employees are expected to maintain an accurate knowledge and practice of policies and procedures specific to the program including community resources. The role of the
Transition House Support worker falls into three general categories: Direct Client
Service Delivery, Household Maintenance, and Program Administration.

Direct Client Service Delivery

• Model personal accountability, responsibility, inclusion, boundary setting and
  initiative.
• Demonstrate safety practices, problem solving, crisis intervention skills, critical
  thinking, and active listening.
• Engage with clients from a trauma-informed perspective.
• Orient new residents to the program/agency services and expectations
• Complete a Domestic Violence Risk Assessment with client
• Assist clients in the development of a Personal Service Plan and Safety Plan
• Assist clients in the development of a Personal Budget
• Assist clients in developing/maintaining good hygiene, nutritional and household
  management practices.
• Assist clients in developing strategies to overcome barriers to independence,
  resiliency and autonomy – personal, housing, legal, financial, physical/health,
  educational.
• Present clients with researched information to increase client’s ability to make an
  informed choice.
• Where required seek collaborative service opportunities both intra and interagency to assist clients
• When appropriate and in accordance with the Personal Service Plan, facilitate
  referrals to community resources.
• Participates in integrated case management meetings as required

Household Maintenance

• Role model maintaining the facility as safe, clean and hygienic.
• Responsible for ensuring home management tasks are completed in a timely and
  consistent manner
• Ensure bedrooms are thoroughly cleaned prior to assigning to a new resident.
• Maintain household laundry.
• Clean and maintain common living areas.
• Completes rotational cleaning duties as assigned.
• Monitor and ensure adequate supplies, including food, linens, and household
  cleaning supplies are maintained.

Program Administration

• Screen potential clients for suitability.
• Respond to crisis calls by providing support and/or information
• Maintain accurate records – logs, statistics, client files, schedules.
• Liaise with related professionals and community partners.
• Performs other related Agency duties as directed by Program Manager.

Education, Training and Experience

• A college diploma from a recognized institute with emphasis on social services.
• Specialized training in trauma-informed care and harm reduction
• 2+ years social services experience, preferably with women, children and/or youth.
• A current specified First Aid Certificate

Job Skills and Abilities

• Able to work well in a stressful environment with adult women and their children (age birth to 18 years) who are in crisis and have experienced physical, sexual and/or emotional abuse
• Knowledge of ancillary systems involved in domestic violence; legal system, community advocates, applicable legislation, practices, and policies of MCFD, local resources .
• Demonstrated non-judgmental compassion, empathy, initiative.
• Positive, supportive team player with pleasant personality
• English proficiency required, with strong communication skills both orally and in
  writing, including strong notetaking and documentation skills and detail-orientation
• Proficient in MS Office and videoconferencing
• Able to occasionally work outdoors (e.g., snow removal, walking with clients, etc.)
• Able to do cleaning (e.g., staff washroom, sweeping, garbage removal, snow
  remover, dishes, cooking, etc.)
• Strong organizational, time management, critical thinking, and decision-making skills.
• Ability to assess needs, strengths and challenges in self and others.
• Ability to work with minimum supervision while working in a team setting.

Additional Information

• Criminal Record Check required, including Vulnerable Sector Screening
• We use an agency-wide recording and data computer program
• This position will require union membership

Position Brief

Transition House Support Worker (Temporary Full-Time) until at least March 5,2023
Shift Schedule: Sun/Mon/TuesMed, 6:45am – 3:30pm
Hours Per Week: 35
Grid Level:  10
Wage Range – $22.68-$25.19
Department: Transition House Program
Reports to: Program Manager

Position Summary

All employees of TCT rigorously uphold the confidentiality and anonymity of all clients.
Safety is paramount and governs all interactions and job functions. All employees are
expected to endorse the philosophy, policies, goals, and objectives of the Society and
provide services within a cross-program collaborative framework. Transition House
employees are expected to maintain an accurate knowledge and practice of policies and procedures specific to the program including community resources. The role of the
Transition House Support worker falls into three general categories: Direct Client
Service Delivery, Household Maintenance, and Program Administration.

Direct Client Service Delivery

• Model personal accountability, responsibility, inclusion, boundary setting and
  initiative.
• Demonstrate safety practices, problem solving, crisis intervention skills, critical
  thinking, and active listening.
• Engage with clients from a trauma-informed perspective.
• Orient new residents to the program/agency services and expectations
• Complete a Domestic Violence Risk Assessment with client
• Assist clients in the development of a Personal Service Plan and Safety Plan
• Assist clients in the development of a Personal Budget
• Assist clients in developing/maintaining good hygiene, nutritional and household
  management practices.
• Assist clients in developing strategies to overcome barriers to independence,
  resiliency and autonomy – personal, housing, legal, financial, physical/health,
  educational.
• Present clients with researched information to increase client’s ability to make an
  informed choice.
• Where required seek collaborative service opportunities both intra and interagency to assist clients
• When appropriate and in accordance with the Personal Service Plan, facilitate
  referrals to community resources.
• Participates in integrated case management meetings as required

Household Maintenance

• Role model maintaining the facility as safe, clean and hygienic.
• Responsible for ensuring home management tasks are completed in a timely and
  consistent manner
• Ensure bedrooms are thoroughly cleaned prior to assigning to a new resident.
• Maintain household laundry.
• Clean and maintain common living areas.
• Completes rotational cleaning duties as assigned.
• Monitor and ensure adequate supplies, including food, linens, and household
  cleaning supplies are maintained.

Program Administration

• Screen potential clients for suitability.
• Respond to crisis calls by providing support and/or information
• Maintain accurate records – logs, statistics, client files, schedules.
• Liaise with related professionals and community partners.
• Performs other related Agency duties as directed by Program Manager.

Education, Training and Experience

• A college diploma from a recognized institute with emphasis on social services.
• Specialized training in trauma-informed care and harm reduction
• 2+ years social services experience, preferably with women, children and/or youth.
• A current specified First Aid Certificate

Job Skills and Abilities

• Able to work well in a stressful environment with adult women and their children (age birth to 18 years) who are in crisis and have experienced physical, sexual and/or emotional abuse
• Knowledge of ancillary systems involved in domestic violence; legal system, community advocates, applicable legislation, practices, and policies of MCFD, local resources .
• Demonstrated non-judgmental compassion, empathy, initiative.
• Positive, supportive team player with pleasant personality
• English proficiency required, with strong communication skills both orally and in
  writing, including strong notetaking and documentation skills and detail-orientation
• Proficient in MS Office and videoconferencing
• Able to occasionally work outdoors (e.g., snow removal, walking with clients, etc.)
• Able to do cleaning (e.g., staff washroom, sweeping, garbage removal, snow
  remover, dishes, cooking, etc.)
• Strong organizational, time management, critical thinking, and decision-making skills.
• Ability to assess needs, strengths and challenges in self and others.
• Ability to work with minimum supervision while working in a team setting.

Additional Information

• Criminal Record Check required, including Vulnerable Sector Screening
• We use an agency-wide recording and data computer program
• This position will require union membership

Position Brief

Transition House Support Worker (Regular Part-Time)
Shift Schedule: Thurs/Fri/Sat, 6:45am – 3:30pm
Hours Per Week: 26.25
Grid Level:  10
Wage Range – $22.68-$25.19
Department: Transition House Program
Reports to: Program Manager

Position Summary

All employees of TCT rigorously uphold the confidentiality and anonymity of all clients.
Safety is paramount and governs all interactions and job functions. All employees are
expected to endorse the philosophy, policies, goals, and objectives of the Society and
provide services within a cross-program collaborative framework. Transition House
employees are expected to maintain an accurate knowledge and practice of policies and procedures specific to the program including community resources. The role of the
Transition House Support worker falls into three general categories: Direct Client
Service Delivery, Household Maintenance, and Program Administration.

Direct Client Service Delivery

• Model personal accountability, responsibility, inclusion, boundary setting and
  initiative.
• Demonstrate safety practices, problem solving, crisis intervention skills, critical
  thinking, and active listening.
• Engage with clients from a trauma-informed perspective.
• Orient new residents to the program/agency services and expectations
• Complete a Domestic Violence Risk Assessment with client
• Assist clients in the development of a Personal Service Plan and Safety Plan
• Assist clients in the development of a Personal Budget
• Assist clients in developing/maintaining good hygiene, nutritional and household
  management practices.
• Assist clients in developing strategies to overcome barriers to independence,
  resiliency and autonomy – personal, housing, legal, financial, physical/health,
  educational.
• Present clients with researched information to increase client’s ability to make an
  informed choice.
• Where required seek collaborative service opportunities both intra and interagency to assist clients
• When appropriate and in accordance with the Personal Service Plan, facilitate
  referrals to community resources.
• Participates in integrated case management meetings as required

Household Maintenance

• Role model maintaining the facility as safe, clean and hygienic.
• Responsible for ensuring home management tasks are completed in a timely and
  consistent manner
• Ensure bedrooms are thoroughly cleaned prior to assigning to a new resident.
• Maintain household laundry.
• Clean and maintain common living areas.
• Completes rotational cleaning duties as assigned.
• Monitor and ensure adequate supplies, including food, linens, and household
  cleaning supplies are maintained.

Program Administration

• Screen potential clients for suitability.
• Respond to crisis calls by providing support and/or information
• Maintain accurate records – logs, statistics, client files, schedules.
• Liaise with related professionals and community partners.
• Performs other related Agency duties as directed by Program Manager.

Education, Training and Experience

• A college diploma from a recognized institute with emphasis on social services.
• Specialized training in trauma-informed care and harm reduction
• 2+ years social services experience, preferably with women, children and/or youth.
• A current specified First Aid Certificate

Job Skills and Abilities

• Able to work well in a stressful environment with adult women and their children (age birth to 18 years) who are in crisis and have experienced physical, sexual and/or emotional abuse
• Knowledge of ancillary systems involved in domestic violence; legal system, community advocates, applicable legislation, practices, and policies of MCFD, local resources .
• Demonstrated non-judgmental compassion, empathy, initiative.
• Positive, supportive team player with pleasant personality
• English proficiency required, with strong communication skills both orally and in
  writing, including strong notetaking and documentation skills and detail-orientation
• Proficient in MS Office and videoconferencing
• Able to occasionally work outdoors (e.g., snow removal, walking with clients, etc.)
• Able to do cleaning (e.g., staff washroom, sweeping, garbage removal, snow
  remover, dishes, cooking, etc.)
• Strong organizational, time management, critical thinking, and decision-making skills.
• Ability to assess needs, strengths and challenges in self and others.
• Ability to work with minimum supervision while working in a team setting.

Additional Information

• Criminal Record Check required, including Vulnerable Sector Screening
• We use an agency-wide recording and data computer program
• This position will require union membership