Careers

Position Brief

Position: Transition House Support Worker; Casual
Shift Schedule: Varies
Hours Per Week: Varies
Grid Level:  10
Wage Range – $22.68-$25.19
Department: Transition House Program
Reports to: Program Manager

Position Summary

All employees of TCT rigorously uphold the confidentiality and anonymity of all clients.
Safety is paramount and governs all interactions and job functions. All employees are
expected to endorse the philosophy, policies, goals and objectives of the Society and
provide services within a cross-program collaborative framework. Transition House
employees are expected to maintain an accurate knowledge and practice of policies and procedures specific to the program including community resources. The role of the
Transition House Support worker falls into three general categories.

• Direct Client Service Delivery
• Household Maintenance
• Program Administration

Direct Client Service Delivery

• Model personal accountability, responsibility, inclusion, boundary setting and
  initiative.
• Demonstrate safety practices, problem solving, crisis intervention skills, critical
  thinking, and active listening.
• Engage with clients from a trauma-informed perspective.
• Orient new residents to the program/agency services and expectations
• Complete a Domestic Violence Risk Assessment with client
• Assist clients in the development of a Personal Service Plan and Safety Plan
• Assist clients in the development of a Personal Budget
• Assist clients in developing/maintaining good hygiene, nutritional and household
  management practices.
• Assist clients in developing strategies to overcome barriers to independence,
  resiliency and autonomy – personal, housing, legal, financial, physical/health,
  educational.
• Present clients with researched information to increase client’s ability to make an
  informed choice.
• Where required seek collaborative service opportunities both intra and interagency to assist clients
• When appropriate and in accordance with the Personal Service Plan, facilitate
  referrals to community resources.
• Participates in integrated case management meetings as required

Household Maintenance

• Role model maintaining the facility as safe, clean and hygienic.
• Responsible for ensuring home management tasks are completed in a timely and
  consistent manner
• Ensure bedrooms are thoroughly cleaned prior to assigning to a new resident.
• Maintain household laundry.
• Clean and maintain common living areas.
• Completes rotational cleaning duties as assigned.
• Monitor and ensure adequate supplies, including food, linens, and household
  cleaning supplies are maintained.

Program Administration

• Screen potential clients for suitability.
• Respond to crisis calls by providing support and/or information
• Maintain accurate records – logs, statistics, client files, schedules.
• Liaise with related professionals and community partners.
• Performs other related Agency duties as directed by Program Manager.

Education, Training and Experience

• A college diploma from a recognized institute with emphasis on social services.
• Specialized training in violence/trauma in the family from a recognized program.
• 2+ years social services experience, preferably with women, children and/or youth
• Direct experience working with women and children who have experienced violence an asset
• A current specified First Aid Certificate, including Children’s First Aid

Job Skills and Abilities

• Able to work well in a stressful environment with adult women and their children (age birth to 18 years) who are in crisis and have experienced physical, sexual and/or emotional abuse
• Knowledge of ancillary systems involved in domestic violence; legal system,
  community advocates, applicable legislation, practices, and policies of MCFD, local resources
• Demonstrated non-judgmental compassion, empathy, initiative
• Positive, supportive team player with pleasant personality
• English proficiency required, with strong communication skills both orally and in
  writing, including strong notetaking and documentation skills and detail-orientation
• Proficient in MS Office and videoconferencing
• Able to occasionally work outdoors (e.g., snow removal, walking with clients, etc.)
• Able to do cleaning (e.g., staff washroom, sweeping, garbage removal, snow
  remover, dishes, cooking, etc.)
• Strong organizational, time management, critical thinking, and decision-making skills
• Ability to assess needs, strengths and challenges in self and others.
• Ability to work with minimum supervision while working in a team setting
• Knowledge of the local resources.

Additional Information

• Criminal Record Check required, including Vulnerable Sector Screening
• We use an agency-wide recording and data computer program
• This position will require union membership.

Position Brief

Transition House Support Worker (Regular Part-Time)
Shift Schedule: Thurs/Fri/Sat, 6:45am – 3:30pm
Hours Per Week: 26.25
Grid Level:  10
Wage Range – $22.68-$25.19
Department: Transition House Program
Reports to: Program Manager

Position Summary

All employees of TCT rigorously uphold the confidentiality and anonymity of all clients.
Safety is paramount and governs all interactions and job functions. All employees are
expected to endorse the philosophy, policies, goals, and objectives of the Society and
provide services within a cross-program collaborative framework. Transition House
employees are expected to maintain an accurate knowledge and practice of policies and procedures specific to the program including community resources. The role of the
Transition House Support worker falls into three general categories: Direct Client
Service Delivery, Household Maintenance, and Program Administration.

Direct Client Service Delivery

• Model personal accountability, responsibility, inclusion, boundary setting and
  initiative.
• Demonstrate safety practices, problem solving, crisis intervention skills, critical
  thinking, and active listening.
• Engage with clients from a trauma-informed perspective.
• Orient new residents to the program/agency services and expectations
• Complete a Domestic Violence Risk Assessment with client
• Assist clients in the development of a Personal Service Plan and Safety Plan
• Assist clients in the development of a Personal Budget
• Assist clients in developing/maintaining good hygiene, nutritional and household
  management practices.
• Assist clients in developing strategies to overcome barriers to independence,
  resiliency and autonomy – personal, housing, legal, financial, physical/health,
  educational.
• Present clients with researched information to increase client’s ability to make an
  informed choice.
• Where required seek collaborative service opportunities both intra and interagency to assist clients
• When appropriate and in accordance with the Personal Service Plan, facilitate
  referrals to community resources.
• Participates in integrated case management meetings as required

Household Maintenance

• Role model maintaining the facility as safe, clean and hygienic.
• Responsible for ensuring home management tasks are completed in a timely and
  consistent manner
• Ensure bedrooms are thoroughly cleaned prior to assigning to a new resident.
• Maintain household laundry.
• Clean and maintain common living areas.
• Completes rotational cleaning duties as assigned.
• Monitor and ensure adequate supplies, including food, linens, and household
  cleaning supplies are maintained.

Program Administration

• Screen potential clients for suitability.
• Respond to crisis calls by providing support and/or information
• Maintain accurate records – logs, statistics, client files, schedules.
• Liaise with related professionals and community partners.
• Performs other related Agency duties as directed by Program Manager.

Education, Training and Experience

• A college diploma from a recognized institute with emphasis on social services.
• Specialized training in trauma-informed care and harm reduction
• 2+ years social services experience, preferably with women, children and/or youth.
• A current specified First Aid Certificate

Job Skills and Abilities

• Able to work well in a stressful environment with adult women and their children (age birth to 18 years) who are in crisis and have experienced physical, sexual and/or emotional abuse
• Knowledge of ancillary systems involved in domestic violence; legal system, community advocates, applicable legislation, practices, and policies of MCFD, local resources .
• Demonstrated non-judgmental compassion, empathy, initiative.
• Positive, supportive team player with pleasant personality
• English proficiency required, with strong communication skills both orally and in
  writing, including strong notetaking and documentation skills and detail-orientation
• Proficient in MS Office and videoconferencing
• Able to occasionally work outdoors (e.g., snow removal, walking with clients, etc.)
• Able to do cleaning (e.g., staff washroom, sweeping, garbage removal, snow
  remover, dishes, cooking, etc.)
• Strong organizational, time management, critical thinking, and decision-making skills.
• Ability to assess needs, strengths and challenges in self and others.
• Ability to work with minimum supervision while working in a team setting.

Additional Information

• Criminal Record Check required, including Vulnerable Sector Screening
• We use an agency-wide recording and data computer program
• This position will require union membership

Position Brief

Community Based Victim Services Worker (Full Time)
Shift Schedule: Monday – Friday 9:00am-4:30pm
Hours Per Week: 35
Grid Level: 11
Wage Range – $23.10 – $26.91 (increase wage pending)
Posting Internal/External
Department: Community Based Victim Services
Reports to: Program Manager

Position Summary

Tri-City Transitions Society is seeking an individual interested in and experienced
in working as a Community-Based Victim Service Worker with victims of crime
related to violence in relationships against women, men, children and youth.

All employees of TCT rigorously uphold the confidentiality and anonymity of all
clients. Safety is paramount and governs all interactions and job functions. All
employees are expected to endorse the philosophy, policies, goals and
objectives of the Society and provide services within a cross-program
collaborative framework. Transitions employees are expected to maintain an
accurate knowledge and practice of policies and procedures specific to the
program including community resources.

Position Summary: Provides emotional support services, court support and
accompaniment, practical assistance, information and referrals to women,
children, youth and men who have experienced violence, abuse or threats
including victims of crimes. Provides educational presentations in the community
and within schools.

We would like to hear from you if you have the following skills, attributes,
experience and qualifications: 

• Knowledge and understanding of the cycle of violence and its effect on
  individuals and/or the family;
• Demonstrated knowledge and understanding of the Criminal and Family Court
  Systems together with applicable legislation;
• Strong interpersonal skills necessary to deal effectively, compassionately and
  non-judgmentally with clients, peers and others;
• Experience working with clients from diverse cultural backgrounds;
• Demonstrated ability to communicate effectively both verbally and in writing and in preparing and delivering presentations;
• Demonstrated ability to be non-judgmental, open, accepting and emphatic; as
  well as being able to develop and maintain positive and professional working
  relationships with co-workers, clients and the community;
• Advocacy and accompaniment through the legal, social services, income
  assistance, housing and medical systems
• Demonstrated ability to organize and prioritize work effectively and efficiently;
• Ability to work effectively within a team setting and with minimum supervision
• Ability to self-manage client demands, work projects and work load;
• Knowledge of the local and regional resources;

Qualifications

• Diploma in a related human / social service field together with and understanding
  of the Criminal and Family Court and applicable legislation;
• Two (2) + year’s recent relevant and related experience working with victims of
  domestic violence in a Victim Service/Family support position; or an equivalent
  combination of education, training and experience.
• The position is required to work in a stressful environment, often dealing with
  clients in crises, which are or have experienced physical, sexual and emotional
  abuse.
• Second language is an asset.

Additional Information

• This position will require union membership

Position Brief

Community Based Victim Services Worker (Part Time)
Shift Schedule: 2 days a week 9:00am-4:30pm
Hours Per Week: 14
Grid Level: 11
Wage Range – $23.10 – $26.91 (increase wage pending)
Posting Internal/External
Department: Community Based Victim Services
Reports to: Program Manager

Position Summary

Tri-City Transitions Society is seeking an individual interested in and experienced
in working as a Community-Based Victim Service Worker with victims of crime
related to violence in relationships against women, men, children and youth.

All employees of TCT rigorously uphold the confidentiality and anonymity of all
clients. Safety is paramount and governs all interactions and job functions. All
employees are expected to endorse the philosophy, policies, goals and
objectives of the Society and provide services within a cross-program
collaborative framework. Transitions employees are expected to maintain an
accurate knowledge and practice of policies and procedures specific to the
program including community resources.

Position Summary: Provides emotional support services, court support and
accompaniment, practical assistance, information and referrals to women,
children, youth and men who have experienced violence, abuse or threats
including victims of crimes. Provides educational presentations in the community
and within schools.

We would like to hear from you if you have the following skills, attributes,
experience and qualifications: 

• Knowledge and understanding of the cycle of violence and its effect on
  individuals and/or the family;
• Demonstrated knowledge and understanding of the Criminal and Family Court
  Systems together with applicable legislation;
• Strong interpersonal skills necessary to deal effectively, compassionately and
  non-judgmentally with clients, peers and others;
• Experience working with clients from diverse cultural backgrounds;
• Demonstrated ability to communicate effectively both verbally and in writing and in preparing and delivering presentations;
• Demonstrated ability to be non-judgmental, open, accepting and emphatic; as
  well as being able to develop and maintain positive and professional working
  relationships with co-workers, clients and the community;
• Advocacy and accompaniment through the legal, social services, income
  assistance, housing and medical systems
• Demonstrated ability to organize and prioritize work effectively and efficiently;
• Ability to work effectively within a team setting and with minimum supervision
• Ability to self-manage client demands, work projects and work load;
• Knowledge of the local and regional resources;

Qualifications

• Diploma in a related human / social service field together with and understanding
  of the Criminal and Family Court and applicable legislation;
• Two (2) + year’s recent relevant and related experience working with victims of
  domestic violence in a Victim Service/Family support position; or an equivalent
  combination of education, training and experience.
• The position is required to work in a stressful environment, often dealing with
  clients in crises, which are or have experienced physical, sexual and emotional
  abuse.
• Second language is an asset.

Additional Information

• This position will require union membership